Hair transplant leads: turn old enquiries into booked consultations

    Hair transplant patients research for months, compare UK clinics with clinics abroad and often go quiet after the first price. Setterly's AI appointment setting service texts those enquiries, answers the common questions with your approved wording and books a consultation.

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    Why do hair transplant enquiries go cold?

    Photo assessments that go nowhere

    Patients send photos, receive a graft estimate and a price, then stop replying while they compare.

    Competing with clinics abroad

    Many patients weigh a UK clinic against packages abroad. Without follow-up, the cheapest headline price wins by default.

    Long decisions, short follow-up

    Most patients take months to decide, but most clinics stop chasing after a week or two.

    Why do hair transplant enquiries go cold?

    Because the decision is big, personal and price-sensitive. UK FUE prices typically run from about £3,000 to £10,000, while packages abroad are often quoted far lower (TreatCompare, April 2026). Patients send photos, get an estimate and then spend months comparing. The clinics that stay in the conversation, calmly and helpfully, are the ones still in the running when the patient decides.

    What should a hair transplant follow-up say?

    Something short and personal about their enquiry, with an easy next step:

    Hi [first name], it's [name] from [clinic]. You sent us photos for a hair assessment in [month]. Would a consultation with our team be useful? Reply STOP to opt out.

    The AI answers simple questions about the consultation, recovery time and aftercare in your approved wording, never quotes graft numbers or prices and never promises results. It books the consultation and passes clinical questions to your team. See hair transplant leads.

    Results from live campaigns

    Every business that sells a considered, high-value purchase works the same way. Enquiries go cold, the AI re-engages them and books the consultation or call.

    Cloudy2Clear

    A UK misted double glazing repair franchise

    Appointments booked
    673
    Leads worked
    6,769
    Reply rate
    64%
    Closed revenue
    £107,000+
    Read the case study

    A UK property and wealth education company

    Appointments booked
    297
    Leads worked
    3,131
    Reply rate
    35%
    Pipeline
    £296,109

    CarFinance247

    A UK car finance broker

    December 2025 to January 2026, over Christmas

    Appointments booked
    114
    Leads worked
    3,895
    Reply rate
    33%
    Pipeline
    £171,000
    Read the case study

    Pipeline = appointments booked x the client's average order value.

    All results

    How it works

    1. Step 1

      You send us your old hair transplant enquiries

      A CSV export or a CRM connection. Your team keeps working new enquiries as normal.

    2. Step 2

      The AI texts each patient

      A natural SMS conversation about their original enquiry. It answers questions, checks where they are and offers times.

    3. Step 3

      Consultations land in your diary

      Booked straight into your calendar, with notes from the conversation for your team.

    The full process ·How the AI appointment setter works

    Real conversations, real bookings

    Actual anonymised AI conversations from live campaigns, qualifying leads, handling objections, and booking appointments.

    09:415G
    S
    Setterly AI
    SMS Conversation
    Hi this is Claire from [Heating Co]. Is this James who made an enquiry about improving your home heating recently? Reply delete if you sorted it in the end.
    Yes can I book a home survey?
    Of course, I can help with that. Just before we book you in, can I ask, what were you hoping to improve about the heating in your home?
    I liked the look of your electric heaters
    They’re a popular choice, especially for people wanting more control room to room. Just to check, are you the homeowner?
    No I’m not
    No problem at all. Do you have your landlord’s permission to make changes to the heating?
    No I don’t
    Why do I need that?
    Fair question. Because the heating is a change to the property, we need the landlord’s permission before we can arrange a survey or do any work. If your landlord is interested, they can request a catalogue here: [link]
    Ok I just called him and he said it’s fine can I proceed with a home survey?
    That’s great news, thanks for checking with your landlord. Just one more thing, would you be the one making the investment in your new heating system, or would your landlord be handling that side?
    Yes I’m paying for it
    Let’s get you booked in for a free home survey with our team. I can do tomorrow at 10:00 am or 1:00 pm, would either of those work for you? It’s just to go over your enquiry and next steps in person.
    10am works
    Brilliant, your home survey is all booked in. If you need to cancel or reschedule your appointment please call us on [number]
    Appointment booked
    Home improvement (heating)

    Disqualified, got challenged, re-qualified after a landlord call, checked who was paying, then booked.

    Common questions

    How does it work?

    You send us your old hair transplant enquiries. Our AI texts each patient about their original enquiry, has a two-way conversation and offers times. Bookings go into your diary.

    Which hair transplants leads can you work with?

    Typically online assessments and photo submissions with no consultation, consultations that did not book surgery, older enquiries and patients considering a second procedure. Book a call and we can look at what you have.

    Can you discuss prices or results?

    No. The AI books the consultation and passes questions about grafts, prices and outcomes to your clinical team. It never promises results.

    Do we need to connect our CRM?

    No. A CSV export is enough to start. A CRM or calendar connection is optional and can be set up if it suits you.

    How do you handle data and opt-outs?

    We only work with your own enquiry data, every message gives people a way to opt out, and data is handled under UK GDPR. The detail is on our Trust and GDPR page.

    How is it priced?

    Setterly is paid per booked appointment. We talk through how that works for your business on a call.

    All industries

    Find out how much revenue is sitting in your CRM.

    Book a 30-minute call and we'll show you how much revenue you can recover from the leads already sitting in your CRM.

    Book a callNo appointments, no cost