For US home improvement contractors and auto dealers

    Book appointments from the leads you already paid for

    Setterly is an AI appointment setting service for home improvement contractors and car dealers. It re-opens the conversation with your old leads, unsold estimates and aged internet leads by two-way text, answers their questions and books them into your calendar.

    You pay per booked appointment, with no setup fee and no retainer. Setterly is a UK company now working with US businesses.

    Updated October 22, 2026

    At a glance

    • What it is: an AI that texts the leads you already have (old estimates, platform leads, aged internet leads) and books appointments with your team.

    • Who it's for: roofers, HVAC, solar, window, bath and kitchen remodelers, other home improvement trades, and franchised, independent and buy here pay here dealers.

    • How you pay: per booked appointment. No setup fee, no retainer, no software to run.

    • Proof: 673 appointments from 6,769 old leads for UK franchise Cloudy2Clear; 114 appointments for UK auto lender CarFinance247. All current case studies are UK.

    • Compliance: we work to TCPA quiet hours, state texting rules and A2P 10DLC registration. See texting compliance.

    Who is Setterly for?

    Setterly is for US businesses that sell to homeowners or car buyers and have more leads than their team can follow up. If you buy leads from platforms, run ads or work home shows and storm areas, you already own a list of people who asked for a price and then went quiet.

    Home improvement and home services: roofing, HVAC, solar, windows and doors, bath remodeling, kitchen remodeling, siding, basements, pools, garage doors and pest control. See all industries.

    Automotive: franchised dealers, independent dealers, buy here pay here and auto finance, where the next step is a showroom visit, a test drive or a call with the finance team.

    Clinics, coaches and education: dental practices, hair restoration clinics, med spas and coaching and education businesses, where the next step is a consult or a sales call.

    Why do so many paid-for leads never book?

    Most leads don't say no. They stop replying. A homeowner asks three roofers for a price, gets busy, and the estimate sits. A car shopper sends an internet lead at 10pm and has bought somewhere else by the time anyone calls.

    The numbers back this up. Shared platform leads are often sent to several contractors at once: third-party reviews of Angi report leads going to three to eight pros (LeadTruffle). Dealer benchmarks put internet lead appointment set rates at 10% to 40% (Maritz), and one dealer study found internet leads closing at 6% within 30 days against 14% for phone leads (DemandLocal). Read the other way, the large majority of those leads never bought from that dealer.

    Those people are still in your CRM, your platform inbox or a spreadsheet. Setterly works them again.

    How does Setterly book appointments?

    There are three steps.

    1. You send us your old leads. A CSV export or a CRM connection: names, mobile numbers and what each person asked about. We check the source and consent with you before anything is sent.
    2. The AI texts each lead about their original request. The first message mentions what they asked about and makes it easy to say they're sorted. When they reply, the AI holds a real two-way conversation: it answers questions, handles "not right now" and price worries, and offers times.
    3. Appointments land in your calendar. Booked inspections, in-home consultations, test drives or callbacks go straight into your calendar with notes from the conversation, so your rep knows what was said.

    The full process is on how it works. The old-lead side is covered in depth on lead reactivation for contractors and lead reactivation for dealers.

    Real conversations from UK campaigns

    Anonymized text threads from live Setterly campaigns, from the first message to a booked appointment or callback.

    09:415G
    S
    Setterly AI
    SMS Conversation
    Hi it’s Alex. Is this the same Mark who was interested in double glazing repair earlier this month?
    2 days later
    Hey Mark, just checking my last message got through, are you still looking to get your repair sorted?
    Hi Alex, still looking. It’s for one window unit in a multi-panel wooden frame conservatory. It’s misting and would need either a reseal of the existing unit or a new one to the same dimensions, especially the thickness. If someone could give me a call re a quote. Thanks, Mark.
    Thanks for all the detail, Mark. Quick one before I get the call sorted, are you hoping to have the work carried out within the next 6 weeks?
    If possible but no great urgency and depends on cost.
    That’s completely fine, no rush. Roughly when would you like to get started, this month or later in the year?
    This or next month while the weather is ok.
    Let’s get you booked in for a call with our team. I’ve got tomorrow at 10:30am or 2:00pm, would either suit? The call’s just to go over your enquiry and next steps.
    10:30 will be fine.
    Great, you’re booked in. The team will call to go over everything and get things moving.
    Appointment booked
    Home improvement (windows)

    Answered a detailed technical question and booked a survey call.

    What results has Setterly delivered?

    All results on this page are from live campaigns for UK businesses. Setterly has booked 3,000+ appointments from 260,000+ conversations for 30+ businesses. Named UK clients include Cloudy2Clear, CarFinance247, Flexed and Eden Leasing.

    • Cloudy2Clear (a UK misted double glazing repair franchise): 6,769 old leads, 64% replied, 673 appointments, £107,000+ closed so far. Case study.
    • CarFinance247 (a UK car finance broker): 114 appointments from 3,895 leads, December 2025 to January 2026, over Christmas. Case study.
    • A UK electric heating company: 105 home surveys booked in its first 30 days.
    • Flexed and Eden Leasing (UK car leasing brokers): 109 and 93 callbacks booked from 1,135 and 725 old leads.

    These are UK results in pounds. We do not convert them or present them as US results.

    Results from live campaigns (UK)

    These are live Setterly campaigns for UK businesses, shown as reported (UK figures, in pounds). Every business that sells to homeowners or car buyers works the same way: leads go cold, the AI re-opens the conversation by two-way text and books the appointment.

    Cloudy2Clear

    A UK misted double glazing repair franchise

    Appointments booked
    673
    Leads worked
    6,769
    Reply rate
    64%
    Closed revenue
    £107,000+
    Read the case study

    CarFinance247

    A UK car finance broker

    December 2025 to January 2026, over Christmas

    Appointments booked
    114
    Leads worked
    3,895
    Reply rate
    33%
    Pipeline
    £171,000
    Read the case study

    A UK electric heating company

    First 30 days (live 15 September 2026)

    Home surveys booked
    105
    Pipeline
    £630,000

    Flexed

    A UK car leasing broker

    Callbacks booked
    109
    Leads worked
    1,135

    Eden Leasing

    A UK car leasing broker

    Callbacks booked
    93
    Leads worked
    725

    A UK franchised dealer group with 20+ sites

    Appointments booked
    91
    Leads worked
    725
    Reply rate
    65%
    Pipeline
    £136,500

    Pipeline = appointments booked x the client's average order value.

    All results

    Is texting old leads legal in the US?

    Texting people who inquired with your business can be done compliantly, but the rules are stricter than many owners expect. Federal TCPA rules set quiet hours for marketing messages, several states (including Florida and Oklahoma) add tighter hours and frequency caps, and business texting from a standard number now needs A2P 10DLC registration with the carriers.

    We work through consent and lead source with every client before a campaign starts, honor opt-outs straight away and keep a record of every message. Our texting compliance guide explains the rules in plain English. It is general information, not legal advice.

    Where should you start?

    Pick the page closest to your situation:

    How much does Setterly cost?

    You pay per booked appointment. There is no setup fee and no retainer. CRM integration is optional and carries a one-off fee, agreed with you before any work starts.

    See how pay per appointment works and how we handle texting compliance, or book a 30-minute call. US line: +1 363-203-5214.

    Frequently asked questions

    What is Setterly?

    Setterly is an AI appointment setting service for home improvement contractors and car dealers. It texts the leads you already have, such as old estimates, platform leads and aged internet leads, holds a two-way conversation and books appointments into your calendar. You pay per booked appointment with no setup fee and no retainer.

    Do you work with US businesses?

    Yes. Setterly is a UK company and now works with US home improvement and automotive businesses. Our current case studies are from UK clients and we label them that way.

    Do you buy or sell leads?

    No. Setterly only works leads you already own, such as past inquiries, unsold estimates and leads you bought from platforms. We do not sell leads and we do not cold text bought lists.

    How much does it cost?

    You pay per booked appointment. There is no setup fee and no retainer. CRM integration is optional and carries a one-off fee agreed before any work starts. We talk through the per appointment price against your average job or deal value on a call.

    Which CRMs do you work with?

    A CSV export is enough to start. If you want bookings written back into your CRM, that integration is optional and quoted as a one-off fee.

    Is texting old leads TCPA compliant?

    It can be, when consent, quiet hours, state rules, opt-outs and 10DLC registration are handled properly. Our compliance page explains the rules in plain English. It is general information, not legal advice, so check your own situation with counsel.

    Who sends the messages?

    Messages come from a registered number in your business name. A person on our team reads conversations as they happen in the first days of a campaign, and every conversation is visible to you.

    Sources

    1. LeadTruffle, Angi leads cost for contractors (2026, third party)
    2. Maritz, dealership internet sales metric FAQ
    3. DemandLocal, BDC and internet department performance statistics

    Setterly figures come from live client campaigns in the UK. Third-party figures belong to their publishers; vendor figures are marked as such. Compliance notes are general information, not legal advice.

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