Fischer Future Heat
A UK electric heating company
First 30 days (live 15 September 2026)
- Qualified home surveys
- 105
- Pipeline
- £630,000
AI appointment setting for heating companies: turn old boiler and heating enquiries into booked home surveys
Heating businesses usually have more enquiries than advisers to call them. Setterly takes the boiler, heat pump and electric heating enquiries your team could not get to, texts each homeowner and books a home survey.
Book a callSound familiar?
More enquiries than advisers
Your ads work. After the first week, advisers are busy with new leads and older enquiries never get a second call.
Online quotes with no survey
Homeowners finish your quote tool, see a price and leave to compare.
Stuck on questions
Heat pump and electric heating buyers have questions about running costs and radiators, and nobody has time to answer them.
Results from live campaigns
Every business that sells to homeowners works the same way. Leads go cold, the AI re-engages them and books appointments.
A UK boiler and home cover company
- Appointments booked
- 35
- Leads worked
- 693
- Reply rate
- 58%
- Pipeline
- £70,000
Pipeline = appointments booked x the client's average order value.
All resultsHow it works
- Step 1
You send us your old heating enquiries
A CSV export or a CRM connection. Your team keeps working new enquiries as normal.
- Step 2
The AI texts each homeowner
A natural SMS conversation about their original enquiry. It answers questions, checks where they are and offers times.
- Step 3
Home surveys land in your diary
Booked straight into your calendar, with notes from the conversation for your team.
Real conversations, real bookings
Actual anonymised AI conversations from live campaigns, qualifying leads, handling objections, and booking appointments.
09:415G
S
Setterly AI
SMS Conversation
Hi this is Claire from [Heating Co]. Is this James who made an enquiry about improving your home heating recently? Reply delete if you sorted it in the end.
Yes can I book a home survey?
Of course, I can help with that. Just before we book you in, can I ask, what were you hoping to improve about the heating in your home?
I liked the look of your electric heaters
They’re a popular choice, especially for people wanting more control room to room. Just to check, are you the homeowner?
No I’m not
No problem at all. Do you have your landlord’s permission to make changes to the heating?
No I don’t
Why do I need that?
Fair question. Because the heating is a change to the property, we need the landlord’s permission before we can arrange a survey or do any work. If your landlord is interested, they can request a catalogue here: [link]
Ok I just called him and he said it’s fine can I proceed with a home survey?
That’s great news, thanks for checking with your landlord. Just one more thing, would you be the one making the investment in your new heating system, or would your landlord be handling that side?
Yes I’m paying for it
Let’s get you booked in for a free home survey with our team. I can do tomorrow at 10:00 am or 1:00 pm, would either of those work for you? It’s just to go over your enquiry and next steps in person.
10am works
Brilliant, your home survey is all booked in. If you need to cancel or reschedule your appointment please call us on [number]
Appointment booked
Home improvement (heating)
Disqualified, got challenged, re-qualified after a landlord call, checked who was paying, then booked.
Common questions
How does it work?
You send us your old heating enquiries. Our AI texts each homeowner about their original enquiry, has a two-way conversation and offers times. Bookings go into your diary.
Which boilers and heating leads can you work with?
Typically enquiries your advisers could not reach, online quotes with no survey and older brochure requests. Book a call and we can look at what you have.
Do we need to connect our CRM?
No. A CSV export is enough to start. A CRM or calendar connection is optional and can be set up if it suits you.
How do you handle data and opt-outs?
We only work with your own enquiry data, every message gives people a way to opt out, and data is handled under UK GDPR. The detail is on our Trust and GDPR page.
How is it priced?
Setterly is paid per booked appointment. We talk through how that works for your business on a call.
Related guides
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