AI appointment setting for window and door companies: turn old glazing quotes into booked surveys

    Most window and door quotes are not lost, they just went quiet. Setterly picks up the quotes and enquiries your team could not keep chasing, texts each homeowner about the job they asked about and books a survey into your diary.

    Book a call

    Sound familiar?

    Quotes parked in awaiting decision

    The surveyor measured up, the quote went out, and the job has sat there ever since because nobody owns the chase.

    Two calls, then marked dead

    Homeowners at work do not pick up an unknown number, so the enquiry gets closed before they were ready.

    “Getting other prices”

    Plenty of homeowners who said they were comparing never committed to anyone. The job still needs doing.

    Results from live campaigns

    Every business that sells to homeowners works the same way. Leads go cold, the AI re-engages them and books appointments.

    Cloudy2Clear

    A UK misted double glazing repair franchise

    Appointments booked
    673
    Leads worked
    6,769
    Reply rate
    64%
    Closed revenue
    £107,000+
    Read the case study

    A single-branch UK window and door installer

    First 30 days

    Appointments booked
    22
    Reply rate
    41%
    Closed revenue
    £31,483
    Paid to Setterly
    £1,520
    Read the case study

    Pipeline = appointments booked x the client's average order value.

    All results

    How it works

    1. Step 1

      You send us your old glazing quotes and enquiries

      A CSV export or a CRM connection. Your team keeps working new enquiries as normal.

    2. Step 2

      The AI texts each homeowner

      A natural SMS conversation about their original enquiry. It answers questions, checks where they are and offers times.

    3. Step 3

      Surveys land in your diary

      Booked straight into your calendar, with notes from the conversation for your team.

    The full process ·Lead reactivation for home improvement

    Real conversations, real bookings

    Actual anonymised AI conversations from live campaigns, qualifying leads, handling objections, and booking appointments.

    09:415G
    S
    Setterly AI
    SMS Conversation
    Hi it’s Alex. Is this the same Mark who was interested in double glazing repair earlier this month?
    2 days later
    Hey Mark, just checking my last message got through, are you still looking to get your repair sorted?
    Hi Alex, still looking. It’s for one window unit in a multi-panel wooden frame conservatory. It’s misting and would need either a reseal of the existing unit or a new one to the same dimensions, especially the thickness. If someone could give me a call re a quote. Thanks, Mark.
    Thanks for all the detail, Mark. Quick one before I get the call sorted, are you hoping to have the work carried out within the next 6 weeks?
    If possible but no great urgency and depends on cost.
    That’s completely fine, no rush. Roughly when would you like to get started, this month or later in the year?
    This or next month while the weather is ok.
    Let’s get you booked in for a call with our team. I’ve got tomorrow at 10:30am or 2:00pm, would either suit? The call’s just to go over your enquiry and next steps.
    10:30 will be fine.
    Great, you’re booked in. The team will call to go over everything and get things moving.
    Appointment booked
    Home improvement (windows)

    Answered a detailed technical question and booked a survey call.

    Common questions

    How does it work?

    You send us your old glazing quotes and enquiries. Our AI texts each homeowner about their original enquiry, has a two-way conversation and offers times. Bookings go into your diary.

    Which windows and doors leads can you work with?

    Typically awaiting decision quotes, lost jobs, web enquiries, canvassed leads and show leads. Book a call and we can look at what you have.

    Do we need to connect our CRM?

    No. A CSV export is enough to start. A CRM or calendar connection is optional and can be set up if it suits you.

    How do you handle data and opt-outs?

    We only work with your own enquiry data, every message gives people a way to opt out, and data is handled under UK GDPR. The detail is on our Trust and GDPR page.

    How is it priced?

    Setterly is paid per booked appointment. We talk through how that works for your business on a call.

    All industries

    Find out how much revenue is sitting in your CRM.

    Book a 30-minute call and we'll show you how much revenue you can recover from the leads already sitting in your CRM.

    Book a callNo appointments, no cost