Fischer Future Heat
A UK electric heating company
First 30 days (live 15 September 2026)
- Qualified home surveys
- 105
- Pipeline
- £630,000
AI appointment setting for stairlift companies: turn old mobility enquiries into booked home demonstrations
Mobility purchases are rarely rushed and rarely made alone. Setterly sends calm, written messages about the product the customer asked about, so they can reply in their own time, and books a home demonstration when they are ready.
Book a callSound familiar?
A brochure, then nothing
A sales call comes at a bad time, nobody answers, and the family never hears from you again.
The whole family decides
The enquirer wanted to talk it through first, and there was no easy way to bring everyone together.
Wary of sales calls
A written message they can reply to in their own time feels far easier than a phone call.
Results from live campaigns
Every business that sells to homeowners works the same way. Leads go cold, the AI re-engages them and books appointments.
A UK blinds company
- Appointments booked
- 51
- Leads worked
- 736
- Reply rate
- 66%
- Pipeline
- £122,400
Pipeline = appointments booked x the client's average order value.
All resultsHow it works
- Step 1
You send us your old stairlift and mobility enquiries
A CSV export or a CRM connection. Your team keeps working new enquiries as normal.
- Step 2
The AI texts each customer
A natural SMS conversation about their original enquiry. It answers questions, checks where they are and offers times.
- Step 3
Home demonstrations land in your diary
Booked straight into your calendar, with notes from the conversation for your team.
Real conversations, real bookings
Actual anonymised AI conversations from live campaigns, qualifying leads, handling objections, and booking appointments.
09:415G
S
Setterly AI
SMS Conversation
Hi this is Claire from [Heating Co]. Is this James who made an enquiry about improving your home heating recently? Reply delete if you sorted it in the end.
Yes can I book a home survey?
Of course, I can help with that. Just before we book you in, can I ask, what were you hoping to improve about the heating in your home?
I liked the look of your electric heaters
They’re a popular choice, especially for people wanting more control room to room. Just to check, are you the homeowner?
No I’m not
No problem at all. Do you have your landlord’s permission to make changes to the heating?
No I don’t
Why do I need that?
Fair question. Because the heating is a change to the property, we need the landlord’s permission before we can arrange a survey or do any work. If your landlord is interested, they can request a catalogue here: [link]
Ok I just called him and he said it’s fine can I proceed with a home survey?
That’s great news, thanks for checking with your landlord. Just one more thing, would you be the one making the investment in your new heating system, or would your landlord be handling that side?
Yes I’m paying for it
Let’s get you booked in for a free home survey with our team. I can do tomorrow at 10:00 am or 1:00 pm, would either of those work for you? It’s just to go over your enquiry and next steps in person.
10am works
Brilliant, your home survey is all booked in. If you need to cancel or reschedule your appointment please call us on [number]
Appointment booked
Home improvement (heating)
Disqualified, got challenged, re-qualified after a landlord call, checked who was paying, then booked.
Common questions
How does it work?
You send us your old stairlift and mobility enquiries. Our AI texts each customer about their original enquiry, has a two-way conversation and offers times. Bookings go into your diary.
Which stairlifts and mobility leads can you work with?
Typically brochure requests, enquiries that were never reached and quotes that did not proceed. Book a call and we can look at what you have.
How is the tone set for older customers?
The wording, sending hours and tone are agreed with you before anything goes out, and family members are welcome to reply or join the appointment.
Do we need to connect our CRM?
No. A CSV export is enough to start. A CRM or calendar connection is optional and can be set up if it suits you.
How do you handle data and opt-outs?
We only work with your own enquiry data, every message gives people a way to opt out, and data is handled under UK GDPR. The detail is on our Trust and GDPR page.
How is it priced?
Setterly is paid per booked appointment. We talk through how that works for your business on a call.
Related guides
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