AI appointment setting for car finance brokers: turn old finance applications into booked callbacks

    Plenty of applicants stop halfway or go quiet after a decision, and still need a car. Setterly texts them about their application, checks they are still looking and books a callback with your team, who handle every finance conversation.

    Book a call

    Sound familiar?

    Applications abandoned halfway

    Customers reach the part asking for documents and stop. They still need a car.

    Decision given, customer gone

    They might be comparing, waiting for payday or unsure what happens next.

    Numbers that never answer

    Your agents ring the same numbers again and again. A text lets the customer choose a time.

    Results from live campaigns

    Every automotive business that sells to consumers works the same way. Enquiries go cold, the AI re-engages them and books the next step.

    CarFinance247

    A UK car finance broker

    December 2025 to January 2026, over Christmas

    Appointments booked
    114
    Leads worked
    3,895
    Reply rate
    33%
    Pipeline
    £171,000
    Read the case study

    A UK franchised dealer group with 20+ sites

    Appointments booked
    91
    Leads worked
    725
    Reply rate
    65%
    Pipeline
    £136,500

    Pipeline = appointments booked x the client's average order value.

    All results

    How it works

    1. Step 1

      You send us your old finance applications and enquiries

      A CSV export or a CRM connection. Your team keeps working new enquiries as normal.

    2. Step 2

      The AI texts each customer

      A natural SMS conversation about their original enquiry. It answers questions, checks where they are and offers times.

    3. Step 3

      Callbacks land in your diary

      Booked straight into your calendar, with notes from the conversation for your team.

    The full process ·Lead reactivation for car dealers and leasing brokers

    Real conversations, real bookings

    Actual anonymised AI conversations from live campaigns, qualifying leads, handling objections, and booking appointments.

    09:415G
    S
    Setterly AI
    SMS Conversation
    Hi, it’s Alex. Is this the same person who applied for finance for a Toyota Corolla earlier this month?
    Next day
    Hi, are you still looking for car finance at the moment, or all sorted now?
    Next day
    We help people compare options from multiple lenders to find something that could work for their budget, would you still like to chat about this?
    Yes.
    You were approved but we couldn’t reach you by phone. Are you still looking for finance for a new car, or already sorted?
    Still searching.
    Are you still looking for a Toyota Corolla, or after something different?
    Yes, Toyota Corolla.
    When would you like to be driving your new car?
    Soon as I get a good one.
    Roughly how much per month would you feel comfortable spending on the finance?
    £200.
    Sounds like we can help you finance your Toyota Corolla. Are you free for a quick chat tomorrow at 10:30am, or would 4pm work better? It’ll just be with your account manager to run through your options.
    Yes I am.
    Perfect, I’ve asked your account manager to give you a call. Look out for a call from the team.
    Appointment booked
    Car finance

    Three follow-ups, qualified the monthly budget, booked with an account manager.

    Common questions

    How does it work?

    You send us your old finance applications and enquiries. Our AI texts each customer about their original enquiry, has a two-way conversation and offers times. Bookings go into your diary.

    Which car finance leads can you work with?

    Typically unfinished applications, approved customers you could not reach and older enquiries. Book a call and we can look at what you have.

    Does the AI discuss rates or monthly payments?

    The messages are agreed with you before launch. In the live conversations shown above, rate and payment questions are passed to an account manager on the call.

    Do we need to connect our CRM?

    No. A CSV export is enough to start. A CRM or calendar connection is optional and can be set up if it suits you.

    How do you handle data and opt-outs?

    We only work with your own enquiry data, every message gives people a way to opt out, and data is handled under UK GDPR. The detail is on our Trust and GDPR page.

    How is it priced?

    Setterly is paid per booked appointment. We talk through how that works for your business on a call.

    All industries

    Find out how much revenue is sitting in your CRM.

    Book a 30-minute call and we'll show you how much revenue you can recover from the leads already sitting in your CRM.

    Book a callNo appointments, no cost