Healthcare and aesthetics / Hair restoration

    AI appointment setter for hair restoration clinics: turn old leads into booked consults

    Setterly is an AI appointment setter for hair restoration clinics. It texts hair transplant and hair loss leads that never booked, photo assessments that went quiet and consults with no decision, and books consults with your team. You pay per booked appointment, with no setup fee and no retainer.

    Updated October 22, 2026

    At a glance

    • What it does: texts your hair transplant and hair loss leads, answers questions and books consults into your calendar.

    • Lead sources we see in hair restoration: Google and Meta ads, Online photo assessments, Your website and chat, Referrals, Past patients.

    • Price: pay per booked appointment. No setup fee, no retainer.

    • Proof: Cloudy2Clear: 673 appointments from 6,769 leads (UK campaign).

    • Compliance: TCPA quiet hours, state rules, opt-outs and 10DLC. See texting compliance.

    Why do hair restoration leads go cold?

    Young patients who research for months. The ISHRS 2025 census found 95% of first-time patients in 2024 were aged 20 to 35. They compare clinics online for a long time before they book.

    Price shopping and cheaper options. Patients compare clinics, prices and options abroad. Without follow-up, the cheapest headline usually wins.

    Black-market clinics in the mix. 59% of ISHRS members said black-market clinics operate in their cities, up from 51% in 2021. A calm, trustworthy follow-up keeps patients talking to a qualified clinic.

    Who is looking for hair restoration now?

    More women, and younger patients. The ISHRS 2025 Practice Census reported female surgical patients up 16.5% from 2021 to 2024, 95% of first-time patients aged 20 to 35, and members averaging 15 surgeries a month (ISHRS). That's a long-research, high-consideration audience: the kind of lead that goes quiet for months and still books when someone follows up well.

    What should a hair restoration follow-up say?

    Short, personal and with no promises about results:

    Hi [First name], it's [Name] from [Clinic]. You sent us photos for a hair assessment a while back. Would a consult with our team be helpful? Reply STOP to opt out.

    The AI answers simple questions about consults, recovery and aftercare in your approved wording, never quotes graft counts or prices and books the consult. Medical questions go to your team.

    Results from live campaigns (UK)

    These are live Setterly campaigns for UK businesses, shown as reported (UK figures, in pounds). Every business that sells to homeowners or car buyers works the same way: leads go cold, the AI re-opens the conversation by two-way text and books the appointment.

    Cloudy2Clear

    A UK misted double glazing repair franchise

    Appointments booked
    673
    Leads worked
    6,769
    Reply rate
    64%
    Closed revenue
    £107,000+
    Read the case study

    A UK property and wealth education company

    Appointments booked
    297
    Leads worked
    3,131
    Reply rate
    35%
    Pipeline
    £296,109

    A UK electric heating company

    First 30 days (live 15 September 2026)

    Home surveys booked
    105
    Pipeline
    £630,000

    Pipeline = appointments booked x the client's average order value.

    All results

    How does Setterly book consults for hair restoration practices?

    1. You send your old leads. A CSV or CRM export of hair transplant and hair loss leads, with what each patient asked about. We check source and consent with you first.
    2. The AI texts each patient. The first message mentions their original request. When they reply, it answers questions, handles "not right now" and offers times.
    3. Consults land in your calendar. With notes from the conversation, so your team knows what was said.

    Messages come from a registered number in your business name, respect TCPA quiet hours and state rules, and every conversation is visible to you. See texting compliance. For practices and clinics, we agree how patient information is handled, including any HIPAA requirements, before anything is sent, and texts never include clinical details.

    Real conversations from UK campaigns

    Anonymized text threads from live Setterly campaigns, from the first message to a booked appointment or callback.

    09:415G
    S
    Setterly AI
    SMS Conversation
    Hi this is Claire from [Heating Co]. Is this James who made an enquiry about improving your home heating recently? Reply delete if you sorted it in the end.
    Yes can I book a home survey?
    Of course, I can help with that. Just before we book you in, can I ask, what were you hoping to improve about the heating in your home?
    I liked the look of your electric heaters
    They’re a popular choice, especially for people wanting more control room to room. Just to check, are you the homeowner?
    No I’m not
    No problem at all. Do you have your landlord’s permission to make changes to the heating?
    No I don’t
    Why do I need that?
    Fair question. Because the heating is a change to the property, we need the landlord’s permission before we can arrange a survey or do any work. If your landlord is interested, they can request a catalogue here: [link]
    Ok I just called him and he said it’s fine can I proceed with a home survey?
    That’s great news, thanks for checking with your landlord. Just one more thing, would you be the one making the investment in your new heating system, or would your landlord be handling that side?
    Yes I’m paying for it
    Let’s get you booked in for a free home survey with our team. I can do tomorrow at 10:00 am or 1:00 pm, would either of those work for you? It’s just to go over your enquiry and next steps in person.
    10am works
    Brilliant, your home survey is all booked in. If you need to cancel or reschedule your appointment please call us on [number]
    Appointment booked
    Home improvement (heating)

    Disqualified, got challenged, re-qualified after a landlord call, checked who was paying, then booked.

    How much does Setterly cost?

    You pay per booked appointment. There is no setup fee and no retainer. CRM integration is optional and carries a one-off fee, agreed with you before any work starts.

    See how pay per appointment works and how we handle texting compliance, or book a 30-minute call. US line: +1 363-203-5214.

    Frequently asked questions

    Can you work online photo assessment leads?

    Yes, where the patient gave consent to be contacted. These are often the warmest leads a clinic has.

    Do you discuss prices or graft numbers?

    No. The AI books the consult; your team handles clinical questions and pricing.

    How is patient information handled?

    We agree data handling with each clinic before a campaign and keep texts free of clinical details.

    Are your results from hair clinics?

    Our published case studies are UK campaigns in other industries and are labeled that way.

    Is texting old hair restoration leads compliant?

    It can be when consent, quiet hours, state rules, opt-outs and A2P 10DLC registration are handled properly. Our compliance page explains the rules; it is general information, not legal advice.

    Sources

    1. ISHRS, 2025 Practice Census results (May 2025)

    Setterly figures come from live client campaigns in the UK. Third-party figures belong to their publishers; vendor figures are marked as such. Compliance notes are general information, not legal advice.

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