Dental leads: turn implant, Invisalign and cosmetic enquiries into booked consultations

    Implant, Invisalign and cosmetic enquiries are high-value and slow to decide. Setterly's AI appointment setting service texts the patients your team could not keep chasing, answers their questions in the wording you approve and books a consultation with your treatment coordinator.

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    Why do implant, Invisalign and cosmetic enquiries go cold?

    Enquiries from ads that never book

    A patient fills in a form about implants at 10pm, gets a call the next afternoon, misses it and is never tried again.

    Treatment plans left on the desk

    The consultation went well, the plan went out, and the patient is still thinking about it months later.

    Coordinators stretched thin

    Treatment coordinators juggle the phones, the front desk and new patients. Follow-up on older enquiries is the first thing to slip.

    Which dental enquiries are worth following up?

    The high-value ones that went quiet: implant and full-arch enquiries, Invisalign and clear aligner enquiries, veneers and composite bonding, and treatment plans presented but not yet accepted. Private prices make every one worth a second conversation: one national provider lists a single implant from £2,400 and Invisalign from £4,264 (Whito).

    PoolWhat to book
    Implant and Invisalign enquiries that never bookedA consultation
    Consultations with no decisionA follow-up call with your treatment coordinator
    Treatment plans not acceptedA call to talk through options or finance
    Older cosmetic enquiriesA consultation

    How do you follow up patients without breaking the GDC rules?

    Keep it factual, never pressure, and never promise results. The GDC's guidance on advertising says information must not be misleading, must not create an unjustified expectation about results, and must not exploit patients' trust or lack of knowledge. Promotions of treatment should make clear it may not be suitable for everyone and depends on an assessment (GDC).

    Setterly's messages offer a consultation, answer simple questions with your approved wording and pass anything clinical to your team. Health information is special category data under UK GDPR (ICO), so messages never mention clinical details and we agree data handling with you first. Read more in dental implant leads.

    Results from live campaigns

    Every business that sells a considered, high-value purchase works the same way. Enquiries go cold, the AI re-engages them and books the consultation or call.

    Cloudy2Clear

    A UK misted double glazing repair franchise

    Appointments booked
    673
    Leads worked
    6,769
    Reply rate
    64%
    Closed revenue
    £107,000+
    Read the case study

    A UK property and wealth education company

    Appointments booked
    297
    Leads worked
    3,131
    Reply rate
    35%
    Pipeline
    £296,109

    CarFinance247

    A UK car finance broker

    December 2025 to January 2026, over Christmas

    Appointments booked
    114
    Leads worked
    3,895
    Reply rate
    33%
    Pipeline
    £171,000
    Read the case study

    Pipeline = appointments booked x the client's average order value.

    All results

    How it works

    1. Step 1

      You send us your old implant, Invisalign and cosmetic enquiries

      A CSV export or a CRM connection. Your team keeps working new enquiries as normal.

    2. Step 2

      The AI texts each patient

      A natural SMS conversation about their original enquiry. It answers questions, checks where they are and offers times.

    3. Step 3

      Consultations land in your diary

      Booked straight into your calendar, with notes from the conversation for your team.

    The full process ·How the AI appointment setter works

    Real conversations, real bookings

    Actual anonymised AI conversations from live campaigns, qualifying leads, handling objections, and booking appointments.

    09:415G
    S
    Setterly AI
    SMS Conversation
    Hi this is Claire from [Heating Co]. Is this James who made an enquiry about improving your home heating recently? Reply delete if you sorted it in the end.
    Yes can I book a home survey?
    Of course, I can help with that. Just before we book you in, can I ask, what were you hoping to improve about the heating in your home?
    I liked the look of your electric heaters
    They’re a popular choice, especially for people wanting more control room to room. Just to check, are you the homeowner?
    No I’m not
    No problem at all. Do you have your landlord’s permission to make changes to the heating?
    No I don’t
    Why do I need that?
    Fair question. Because the heating is a change to the property, we need the landlord’s permission before we can arrange a survey or do any work. If your landlord is interested, they can request a catalogue here: [link]
    Ok I just called him and he said it’s fine can I proceed with a home survey?
    That’s great news, thanks for checking with your landlord. Just one more thing, would you be the one making the investment in your new heating system, or would your landlord be handling that side?
    Yes I’m paying for it
    Let’s get you booked in for a free home survey with our team. I can do tomorrow at 10:00 am or 1:00 pm, would either of those work for you? It’s just to go over your enquiry and next steps in person.
    10am works
    Brilliant, your home survey is all booked in. If you need to cancel or reschedule your appointment please call us on [number]
    Appointment booked
    Home improvement (heating)

    Disqualified, got challenged, re-qualified after a landlord call, checked who was paying, then booked.

    Common questions

    How does it work?

    You send us your old implant, Invisalign and cosmetic enquiries. Our AI texts each patient about their original enquiry, has a two-way conversation and offers times. Bookings go into your diary.

    Which dental leads can you work with?

    Typically implant and Invisalign enquiries that never booked, consultations that did not go ahead, treatment plans not yet accepted and older cosmetic enquiries. Book a call and we can look at what you have.

    How is patient data handled?

    Health information is special category data under UK GDPR. Before any campaign we agree the lawful basis, the data you share and how it is processed, and messages never include clinical details. You approve the wording, including your practice details and any GDC advertising points.

    Do we need to connect our CRM?

    No. A CSV export is enough to start. A CRM or calendar connection is optional and can be set up if it suits you.

    How do you handle data and opt-outs?

    We only work with your own enquiry data, every message gives people a way to opt out, and data is handled under UK GDPR. The detail is on our Trust and GDPR page.

    How is it priced?

    Setterly is paid per booked appointment. We talk through how that works for your business on a call.

    All industries

    Find out how much revenue is sitting in your CRM.

    Book a 30-minute call and we'll show you how much revenue you can recover from the leads already sitting in your CRM.

    Book a callNo appointments, no cost